Returns and Exchanges

Returns and Exchanges

.Martin Busch Jewelers strives to deliver exceptional customer experiences, for this reason we gladly accept returns for a refund of the full purchase price within 14 days of receiving your jewelry, excluding clearance and discounted merchandise. Your jewelry purchase may be returned for exchange or store credit up to 30 days after receiving your jewelry. Clearance and discounted merchandise may only be returned for a store credit or merchandise exchange. Returned jewelry must be in original condition with no signs of wear. We are unable to accept for return jewelry that has been modified in any way, this includes resized, altered or engraved jewelry. We cannot accept special order merchandise or custom-made jewelry for return. Returns may be shipped back or returned to Martin Busch Jewelers and must be accompanied by sales receipt, original packaging, and any additional documents accompanying the original purchase. All items shipped must be properly packaged and insured for the full retail value and addressed as follows: